ChelseabunAI

Data Deletion Instructions

Effective Date: 2024/11/20

At ChelseabunAi, we respect your right to privacy and provide you with the ability to delete your data from our platform. This document outlines the steps to request data deletion.

1. How to Request Data Deletion

You can request the deletion of your personal data associated with your account by following these steps:

Option 1: Through the App

  1. Log in to your account on [Your App Name].
  2. Navigate to Account Settings.
  3. Select the option Delete Account or Request Data Deletion.
  4. Follow the on-screen prompts to confirm your request.

Option 2: Contact Us Directly

If you encounter any issues or prefer to delete your data via email:

  1. Send an email to [email protected] with the subject line: Data Deletion Request.
  2. Include the following information in your email:
    • Your full name.
    • The email address associated with your account.
    • A brief description of your request.

We will process your request within 7-14 business days and confirm once the deletion is complete.

2. What Happens When You Delete Your Data

  1. Account Deletion: All personal data, including linked social media account credentials, scheduled posts, and stored content, will be permanently deleted.
  2. Retention of Non-Personal Data: We may retain anonymized or aggregated data for analytical purposes in compliance with legal obligations.
  3. Social Media Content: Any posts previously shared on third-party platforms (e.g., LinkedIn, Facebook) will remain on those platforms unless you delete them directly through the respective platform.

3. Important Notes

  • Once your account is deleted, it cannot be recovered.
  • Deleting your data from our app does not automatically remove content posted on third-party platforms.
  • If you have any outstanding issues, such as billing disputes or legal requests, we may delay the deletion process until these matters are resolved.

4. Contact Us

For any questions or assistance with deleting your data, feel free to reach out to us at:

Email: [email protected]

Address: Kenilworth, Cape Town, Western Cape, South Africa